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Support Ticket System

Welcome to the support center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required.

Open A New Ticket

Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please use the form to the right.

Check Ticket Status

We provide archives and history of all your support requests complete with responses.



1st Line It was established in October 2009 with the sole purpose to fill the widening market space between client’s outsourcing of IT to suppliers and the operational procedures of the client’s in-house IT Learn more...


  • Onsite Support
  • Remote Assistance
  • Websites and Maintenance
  • PBX and VoIP Systems
  • Hardware Sales and Upgrades


For all your ICT needs please contact us for fast, reliable and affordable service.

Phone: 083 226 4363
Address: Benoni