First Line Support

We have different support options available that would depend on the requirements of the client all calls will be judged accordingly and be placed into one of the following catagories. Onsite support, telephone support or remote support. The remote or telephonic support team utilizes Team Viewer for this purpose where no active directory server is available to log on. We offer these services on a monthly service line agreement or at a once off fee, please refer to our pricing page for more info.

What do we support?

Desktop and laptop hardware and software sales, upgrades, repairs and installation

Apple Mac

Website and e-mail

Internet and connectivity problems

PBX and telecommunication

Wireless and wired networking solutions

All major accounting software and payroll systems

CCTV and Biometric systems


1st Line It was established in October 2009 with the sole purpose to fill the widening market space between client’s outsourcing of IT to suppliers and the operational procedures of the client’s in-house IT Learn more...


  • Onsite Support
  • Remote Assistance
  • Websites and Maintenance
  • PBX and VoIP Systems
  • Hardware Sales and Upgrades


For all your ICT needs please contact us for fast, reliable and affordable service.

Phone: 083 226 4363
Address: Benoni